Guiding Principles
My work is guided by a set of principles forged from over thirty years of experience in high-pressure commercial contracting environments. They are the foundation of a disciplined approach designed to overcome the systemic issues that hold back even the best construction companies.
1. I Address the System, Not Just the Symptom.
A disputed payment or a failing project is not the true problem. It is a symptom of Commercial Drag - the invisible, systemic resistance that erodes margin and exhausts your team. My primary focus is to diagnose and repair the root causes of this drag, building robust systems that create forward momentum, rather than just fighting the inevitable friction.
2. A Contract is a Tool for Clarity, Not Conflict.
The prevailing industry view is that a contract is a weapon for disputes. I believe this is a fundamental cause of Commercial Drag. A contract's greatest value lies in its ability to create absolute clarity, eliminate "Knowledge Friction," and align expectations from the start. I use it to prevent disputes, not just to win them.
3. Professionalism is the Bedrock of Trust.
In a high-pressure industry, professionalism is the discipline to execute with rigorous consistency, especially under pressure. It is the antidote to the "Cultural Debt" that accumulates when firefighting is rewarded over fire prevention. This consistency is the only reliable foundation for trust and long-term profitable relationships.
4. My Goal is Your Capability, Not Your Dependency.
A successful engagement must result in your business becoming permanently stronger. My objective is not to create a long-term reliance on my services, but to build lasting commercial capability within your team. I solve the immediate problem, I transfer the knowledge required and your system becomes more resilient.
5. I Diagnose Forensically Before I Prescribe.
The fastest path to failure is applying a solution before the problem is fully understood. My first step is always a deep and forensic diagnosis to identify the specific sources of Commercial Drag in your business. This discipline ensures that the subsequent strategy is not just a plausible theory, but the correct and most effective path to creating Commercial Thrust.
Matt Lockett
June 2025